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People at every level and in practically every role in today's organizations must focus on customer delight and bring innovation and continuous improvement into their work.
This is a hard challenge and requires either building new muscles or limbering up muscles we may not use often. This highly experiential set of learning outcomes equips participants with new knowledge, tools, and techniques to implement immediately.
The ICAgile Certified Professional in Business Agility Foundations (ICP-BAF) is intended to jumpstart the organizational and individual transformation towards a more responsive, value-driven reality.
Articulate the drivers for business agility in the economy and their business environment. Demonstrate techniques for team collaboration and customer focus as part of the necessary mindset shift.
Participants can develop a compelling vision for success, analyze the impacts of change on the broad community of stakeholders and appraise which approach and tools to use given different contexts.
Participants can outline key new ways of thinking for individuals and organizations and map them to their potential impacts on value generation.
Participants can formulate and demonstrate differentiating behaviors using hypothetical or real-world situations from their own experience.
Participants can appraise and utilize a variety of frameworks, tools and techniques on either hypothetical or real-world challenges covered by these learning outcomes.
Anyone interested in the paradigm shifts necessary to enable organizational agility in today's innovative business climate will find the Business Agility Foundations course compelling.
Although this is a generalist certification and an entry point to several ICAgile tracks, it is not intended to be a direct substitution for the ICAgile Certified Professional credential.
Those already holding the ICP are likely to find this course compelling, especially if they are on a journey towards business agility outside a software development context.
This training is certified by International Consortium for Agile (ICAgile), a certification and accreditation body. ICAgile works with course providers to accredit new or existing courses against comprehensive and proven Learning Outcomes. ICAgile collaborate with worldwide agile thought leaders to develop learning programs that lead people to agile mastery. Learn more about ICAgile.
Agile People is an ICAgile Member Organization, and this is an ICAgile Accredited Course.
For this training, you will take part in a 2-day in-person workshop or five online sessions á 3 hours.
Day 1 or Session B1-3 Agile People Business Agility Foundation
Session B1: (A+B - 3h) - The Need for Business Agility
In today’s Volatility, Uncertainty, Complexity, and Ambiguity (VUCA) environment, business agility is more and more critical for success. New values and principles and self-organizing teams with the right mix of cognitively diverse people close to the customer experience and empowered to make decisions are the new competitive edge.
Session B2: (A+B - 3h) - Emergent Strategy and Value Creation
Aligning teams around a strong purpose and focusing on generating a vision is essential to providing inspiration and creating high performance. It’s imperative to empathize with customers to maximize customer value and make it visible to focus on value creation.
Session B3: (A+B - 3h) - Frameworks Tools and Techniques
Agile is about adapting to change. You adapt to the customers' changing needs and work according to priorities to deliver the customer's most significant value first. Using a Lean StartUp approach, you can test your hypothesis with a Minimum Viable Product. Using Scrum, Kanban, and Value Stream Mapping in the whole company is not so different from using it for Software development. What are examples, and how can you design your processes using the agile ways of working?
Day 2 or Session B4-5 Agile People Business Agility Foundation
Session B4: (A+B - 3h) - New Ways of Thinking and Behaving
The ability to recognize and understand complex adaptive system dynamics accelerates the path towards Business Agility. It is not only our organization’s dynamics that we should understand and manage with “Polarity Management” and “Cynefin Decision Making Model”; but also our thinking & behaving patterns by the concept of the “Ladder of Inference.”
Session B5: (A+B - 3h) - Business Agility as the New Normal
In today's fast-moving and complex environments, we need to be much more responsive and adaptable to navigate the complexity. To do that, we need to:
Understand how to make sense of business challenges when things keep changing
Be able to make decisions and act when we don't have all the information we feel we need
Create the conditions to allow the right culture to grow for everyone to perform at their best. In this session, we will recap the impact on business.
Due to our VUCA world, we will explore what is needed in the business to embrace agility, deepen understanding about the structure/culture misfit, and the reasons transformation can fail.
Your course leader and facilitator vary depending on location and dates.
See more details in the events
We all have different learning patterns; some look for general knowledge, while others prefer to go more in-depth. So we have tried to build a learning experience that fits most.
All our courses are available online on our Agile People Campus, and you will be invited to Campus before the training starts. The course is divided into sessions with a learning theme. Before each session, you are asked to watch a 20-30 min course video and read some relevant articles.
In the training session, we will meet via Zoom and work on Mural, an interactive digital canvas. You will work in small breakout rooms with different exercises, and we will debrief discussions and activities in the main room. For many, the best learning experience happens when you share experiences and views with other participants.
If you would like to go more in-depth after the online session, additional reading is available on Campus. All participants can also read our books during the course. As a minimum, we recommend that you watch the course video before each session.
To qualify for a course certificate, you need to do a certification assignment to show that you understood the learning objectives. During the training, we will provide more information, and we believe you would need to spend at least 2-3 hours on the certification assignment.
We all have different learning patterns; some look for general knowledge, while others prefer to go more in-depth. So we have tried to build a learning experience that fits most.
All our courses are available online on our Agile People Campus, and you will get an invitation to Campus before the training starts.
The course is divided into sessions with a learning theme. Before each session, you are asked to watch a 20-30 min course video and read some relevant articles. You can also watch the videos after the training as you get access to the Campus for three months after the training.
In the workshop, we go through concepts, work in groups with different exercises, and share learnings, reflections, and experiences. For many, the best learning experience occurs when different views and experiences are shared. If you would like to go more in-depth after the online session, additional reading is available on Campus.
All participants can also read our books during the course. As a minimum, we recommend you watch the course video before each training.
To get a course certificate, you must do a certification assignment. We will provide more information during the training, though we believe you would need to spend at least 2-3 hours on the certification assignment.
Glad you want to learn more!
Hello! I am Ingela, and I work with the core team at Agile People. I’d love to connect woth you and explore potential solutions.
You can write me an email or schedule a meeting to discuss further!